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\nThis is the starting point for anything after you have found the shirt: choosing the corner colour, getting the size right, typing the name and number, following the parcel, sending something back and getting your money back. Each section below gives you the short answer and the page that holds the full one. Six Yard is a small, email-only store, so if you get to the bottom and still need a person, write to support@sixyard.shop. We reply within 24 hours on business days.
\nEvery shirt we sell is a long-sleeve keeper piece, or something a keeper wears with one: pants, shorts and warm-up layers. Nothing is printed before you order. When you place the order, your shirt is made, packed and handed to the carrier, and the clock starts: 1-3 business days for us, 7-14 business days for the delivery. Shipping is free to four countries and the order ships from the USA.
\nThe store is organised in five shelves. Keeper Jerseys holds the adult long-sleeve jerseys. Youth Keepers is for young keepers in youth sizes. The Second Shirt is for clash days and the back-up keeper. Pants & Shorts finishes the kit. Training & Warm-Up is for keeper sessions and the half hour before kick-off.
\nColour is the first decision on our site, not the last. The five corners of the goal are five colourways: Top Bins magenta, Upper 90 volt, Near Post orange, Far Post teal and Down the Middle graphite. On a product page you tap a corner on the mini goal frame and the drawn jersey changes to it.
\nYou do not need an account to order; guest checkout works. After you order, you receive an email with your order number, which is the key to everything on this page. Keep it.
\nYou have 24 hours from placing the order to change it or cancel it: a different size, a different corner colour, a corrected name or number, a new address. Write to us with the order number and exactly what should change. Because each shirt is made after you order, we cannot promise changes after that window. Full details are on cancel or change an order.
\nThere is no minimum and no team form. Add each shirt with its own size, colour and name. Coaches with two or three keepers often give each keeper a different corner, so the back-up never wears the same colour as the starter and there is always a spare colour in the bag.
\nDelivery is free to the United States, Canada, Australia and New Zealand, with no minimum order and no code. We do not ship anywhere else at the moment. Allow 1-3 business days for us to get the order ready and 7-14 business days in transit. Those are our usual times and not a promised date, so work back from the first match, the tryout or the tournament and order early.
\nOrders to Canada, Australia and New Zealand cross a border. Whether duties or import taxes apply depends on the destination country and its rules. The shipping and delivery page covers carriers, tracking and what to do if a parcel seems slow.
\nThe order tracking page shows where your order is: being made, packed, shipped or delivered. You need the order number and the email address used at checkout. If tracking has not moved for a while, or the parcel shows as delivered and you cannot find it, check with neighbours and your building’s mailroom first, then write to us with your order number. We will look into it with you.
\nYou have 60 days to return a Six Yard item and we provide a free return label. The most common reason is size: a keeper who wears a base layer under the shirt in winter, or a youth keeper who grew over the summer. Email us with the order number and the item you want to send back, and we will reply with the next steps and the label. The returns and exchanges policy explains how returns work, including items with a name and number on the back.
\nOnce your return reaches us, the refund is sent within 7 days, to the original payment method. After it is sent, your bank or payment provider decides how long it takes to appear on your statement. If you prefer store credit, it never expires. The money side has its own page: refund policy.
\nThe ways to pay that are available to you appear at checkout. Prices are in US dollars. We do not collect sales tax at checkout, so the total you see, with free shipping, is what you pay us. More on the payment methods page. Never send card numbers or passwords by email; we will never ask for them.
\nBefore you choose, look at three groups of shirts: your own team (shirts, shorts and socks), the team you meet most, and the referee. The keeper has to look different from all of them. On the homepage, tap your team’s colour and the other team’s colour and the goal frame greys out corners that sit close. Product pages repeat the same check under the mini goal frame.
\nAdult sizes run S to 5XL, youth YXS to YXL. Measure a shirt that already fits, laid flat, rather than guessing from age or from another brand’s label. If a base layer or padded undershirt goes underneath, or the keeper is still growing, go one size up. The size guide walks you through chest, sleeve and length, and lists the size add-ons.
\nCustom shirts take a name of up to 12 letters and a number from 0 to 99. We print exactly what you type and do not send a proof, so read it back before you tick the spelling box. Check the number with the coach first: it may already be taken.
\nEvery design is our own. We do not print club crests, league badges, brand marks or the names of real teams or players. Our intellectual property policy explains why.
\nAn account lets you see past orders and save an address, but it is optional. We keep only what we need to make and deliver your order and to answer you. If you send us photos, for example of a shirt that arrived wrong, they are deleted 30 days after delivery. The privacy policy has the full detail, and the terms of service cover the rules of using the store.
\nCount it out: up to 3 business days for us and up to 14 business days of delivery is up to 17 business days, which is a little more than three calendar weeks once weekends are counted. Order today, choose a set design if you are short of time to decide on a name, and do not wait for the team photo day to come closer. If the date is tighter than that, write to us before ordering and we will tell you honestly what our usual times mean for your date.
\nThis happens most at tryouts in late spring and at the start of a new season, when keepers move teams. Look at The Second Shirt shelf: a pair in two far-apart corners, a two-colour split shirt and a plain spare. If the shirt you have was bought from us within 60 days and has not been worn, a return is also open to you.
\nGo for the Youth Name & Number jersey, one size up if they are growing or wear a layer underneath, and type the name exactly as the coach will call it. Check the number with the coach, then read the name out loud before ticking the spelling box.
\nChoose a design with nothing to type, such as the Clean Sheet plain jersey, the Number One hoodie or the warm-up quarter-zip, and ask a teammate or parent which colour the team wears. If the size turns out wrong, the 60-day return window and the free return label apply to the order, so keep the order number handy and write to us with it.
\nCheck around the door, with neighbours and with any mailroom, and give it until the end of the next business day, because carriers sometimes scan a parcel a little early. Then write to us with the order number, and we will look into it with the carrier.
\nIf it is within 24 hours of ordering, email us straight away with the order number and the correct number on its own line. After that window the shirt may already be in production, and because we print exactly what was typed, we will tell you what options remain, including the 60-day return.
\nWithin 24 hours of ordering, a colour change is a simple email with the order number and the new corner. After that, the shirt follows the normal path, and the 60-day return with a free return label is how you swap it for another colourway.
\n| Topic | \nPage | \nKey number | \n
|---|---|---|
| Common questions | \nFAQs | \nmore than 25 answers | \n
| Delivery | \nShipping & Delivery | \n1-3 + 7-14 business days, free | \n
| Where is my order | \nOrder Tracking | \norder number + email | \n
| Changes | \nCancel or Change an Order | \n24 hours | \n
| Sending back | \nReturns & Exchanges | \n60 days, free label | \n
| Money back | \nRefund Policy | \nwithin 7 days of receiving the return | \n
| Fit | \nSize Guide | \nS-5XL, YXS-YXL | \n
| Paying | \nPayment Methods | \nUSD | \n
| Copyright | \nDMCA | \nemail notices | \n
| Writing to us | \nSubmit a Ticket or Contact Us | \nreply within 24 hours on business days | \n
Open a ticket on the submit a ticket page, which pre-fills the subject line for you, or write straight to support@sixyard.shop. Put your order number in the subject if you have one, and tell us what you expected and what happened. We are email only: no phone line and no chat. You can read more about who we are on about Six Yard.
\nSix Yard, 3468 Cedar Grove Dr, Fort Pierce, FL 34946, US.
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