Payment Methods
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This page explains how paying for a Six Yard order works: which currency our prices are in, where you see the payment options, when you are charged, how your payment details are handled, what to do if a payment does not go through and how refunds come back. It applies to every order on sixyard.shop. The payment options available for your order are always the ones shown at checkout, before you confirm anything.
Paying at a glance
- Currency: all prices are in US dollars (USD).
- Payment options: shown at checkout for your order, before you pay.
- When you are charged: when you place the order.
- Card details: handled by the payment provider at checkout; Six Yard never asks for them by email.
- Sales tax: not collected at checkout.
- Refunds: sent within 7 days of your return reaching us, to the way you paid or as store credit.
1. Where you see the payment options
The checkout page is the only place that lists the ways you can pay for your order. The options shown there are the ones available at that moment for your order and your address. We do not list them on this page, because a list here could fall out of date before the checkout does. If the checkout does not show a payment option you were hoping to use, email us before ordering and we will tell you what is possible.
We do not take payments by email, by phone, by text message or through social media. Nobody from Six Yard will ever send you a payment link that does not come from the checkout on sixyard.shop.
2. Prices and currency
Every price on the site is in US dollars, including the size add-ons: 2XL and 3XL add $2, 4XL and 5XL add $4, and on the two-shirt First & Clash pair 2XL and 3XL add $4 and 4XL and 5XL add $8. The price updates the moment you tap a size button, so the amount on the product page is the amount that goes into your bag.
Shipping is free to the United States, Canada, Australia and New Zealand, with no minimum, so there is no shipping line to add at checkout. If you pay with a card issued in Canadian, Australian or New Zealand dollars, or any other currency, your bank converts the US dollar amount at its own rate and may add a foreign transaction fee. That conversion and any fee are set by your bank, not by Six Yard.
3. When you are charged
You are charged when you place your order and the payment is approved. Because every keeper shirt is made after you order it, the charge happens before the 1-3 business days it takes us to get the order ready. If you cancel within 24 hours, or we have to cancel an order, the full amount is refunded; see the Cancel or Change an Order page.
If you change an order inside the 24-hour window and the new version costs more, for example a larger size or an extra pair of keeper shorts, we tell you the new amount first and only go ahead with your agreement. If it costs less, we refund the difference.
4. How your payment details are handled
The whole site runs on an encrypted HTTPS connection. Payment details you enter at checkout go to the payment provider shown there, which processes the payment. Six Yard does not keep your full card number on its own systems. Some banks ask you to confirm a payment in their app or with a code; that is your bank’s security step, and it is normal.
Our Privacy Policy explains what information we keep about an order, such as your name, delivery address and what you bought, and what we do with it.
5. Sales tax and duties
Six Yard does not collect sales tax at checkout, so you will not see a tax line on your order. Deliveries to Canada, Australia and New Zealand cross a border; import duties, taxes or customs fees depend on the destination country and are set by that country, not by us. They are not part of the price you pay on our site. If you need an invoice for customs, email us with your order number.
6. If a payment does not go through
A payment can be declined for many reasons: the billing address does not match the card, the card has expired, a daily limit has been reached or the bank wants to confirm an unusual purchase. If that happens, check the details, try again or try another option shown at checkout, or call the number on the back of your card. Your order is only placed once a payment is approved, so a declined attempt does not create an order.
If you think you were charged twice for one order, email us with your order number and both amounts from your statement, and we will look into it with you.
| What you see | What it usually means | What to do |
|---|---|---|
| Payment declined | The bank or provider did not approve it | Check details, try again, or contact your bank |
| Extra confirmation step | Your bank’s security check | Confirm in your bank app or with the code |
| Order confirmation email | Payment approved and order placed | Nothing; your 24-hour change window has started |
| No confirmation email | The order may not have gone through, or the email is in spam | Check spam, then email us before ordering again |
| Two charges for one order | A duplicate or a pending authorisation | Email us with the order number and both amounts |
7. Order checks
If you have a question about a payment, a charge you do not recognise or an order that has not moved as you expected, write to us at support@sixyard.shop with your order number and we will help you with it.
8. Store credit and discount codes
If you chose store credit instead of a refund after a return, it is the same value as the refund it replaced, it can be used on anything in the store and it never expires. If you are not sure how to use your credit at checkout, email us before you place the order and we will make sure it is applied. Discount codes, when we run one, are entered at checkout and the reduced total is shown before you pay; see the Terms of Service for how offers work.
9. Refunds
Refunds go back to the payment method you used for the order, unless you asked for store credit. They are sent within 7 days of your return reaching us, or within 7 days of our confirmation when you cancel inside the 24-hour window. After we send it, how fast the refund shows on your statement depends on your bank or payment provider. The full rules are in the Refund Policy.
10. Paying for someone else
Keeper shirts are often paid for by a parent, a grandparent or a coach and delivered to the keeper. That is fine: enter the keeper’s delivery address at checkout and your own billing details for the payment. Refunds always go back to the person who paid, unless the buyer asks for store credit for the keeper.
Clubs and schools buying several shirts can do the same. Each order is paid and delivered as one order; if you need an invoice with the club’s name on it, ask us after ordering.
11. Keep your details safe
We will never ask for your card number, security code, bank login or password by email, and you should never send those details in a support message. If you receive a message that claims to be from Six Yard and asks for payment details, do not reply to it; forward it to support@sixyard.shop so we can warn other customers.
12. What the checkout shows before you pay
Before you confirm, the checkout lays out the whole order so there are no surprises:
- Each item with its size, corner colour or pair, and for personalised shirts the name and number you typed.
- The price of each item, including any size add-on.
- Delivery, shown as free, to an address in the United States, Canada, Australia or New Zealand.
- The order total in US dollars.
- The payment options available for the order.
Read the personalisation line once more at this point. We print exactly what is typed and do not send a proof first, so the checkout summary is the last look before the shirt is made. You can still change it within 24 hours of ordering if something slipped through.
13. Receipts and invoices
Your order confirmation email works as your receipt. It lists the items, sizes, colours, prices and the total paid, together with the delivery address. If you created an account, the same details are in My Account. If you need a receipt with a different name, for a club, a school or a keeper camp, email us with the order number and the name to show, and we will see what we can provide.
14. Buying for a keeper you do not know well
Coaches, grandparents and team parents often pay for a shirt without knowing the keeper’s size or favourite colour. A few things make that easier on the payment side. The set designs, such as the Number One hoodie or the plain Clean Sheet jersey, need nothing typed, so there is less to get wrong. If the size turns out to be wrong, the item can be returned within 60 days of delivery with a free return label, and the refund goes back to the person who paid, or becomes store credit that never expires if you prefer.
15. Paying in steps: what happens in order
- You build the order. Pick the corner colour on the goal frame, tap the size, type the name and number if it is a personalised shirt and tick the spelling box.
- You review the checkout. Items, sizes, colours, the typed text, free delivery and the total in US dollars, together with the payment options available for the order.
- You confirm the payment. The payment provider shown at checkout processes it; your bank may ask for an extra confirmation.
- You receive the confirmation email. This is your receipt and the start of the 24-hour change window.
- We get the order ready. 1-3 business days, then it ships from the USA.
- It travels to you. 7-14 business days to the United States, Canada, Australia or New Zealand.
If anything looks wrong at step 4, such as a size you did not mean to pick, email us inside the 24 hours. If the payment was taken but no confirmation email arrived, check your spam folder and then write to us before placing a second order, so you are not charged twice for the same shirt.
16. Payments from outside the United States
Keepers and parents in Canada, Australia and New Zealand pay the same US dollar prices as customers in the United States, and delivery is free to all four countries. The amount on your statement may differ a little from the US dollar price because your bank converts it. Import duties or taxes, if any, depend on the destination country and are not collected by us at checkout.
17. Questions about paying
Email support@sixyard.shop with your order number, or submit a ticket with the “Payment” subject. We reply within 24 hours on business days. You can also check the FAQs and the Help Center.
Six Yard, 3468 Cedar Grove Dr, Fort Pierce, FL 34946, US.