Shipping & Delivery

Last updated: November 12, 2026

A keeper shirt is only useful if it is in the bag before kick-off. This page sets out how a Six Yard order gets from the moment you press the button to your front door: how long we take to get it ready, how long the trip takes, what it costs (nothing), which countries we deliver to and what to do if a parcel seems to be taking its time. It covers every order placed on sixyard.shop, from a single pair of keeper shorts to a First & Clash jersey pair with a name on both backs. If you still have a question after reading it, email support@sixyard.shop and a person will reply within 24 hours on business days.

1. Why your shirt is not sitting on a shelf

Nothing in the store is sitting finished in a stack waiting for a buyer. When you choose the Top Bins magenta Name & Number jersey in size L with ALEX and 1 on the back, that exact shirt does not exist until your order arrives. The same goes for the set designs with nothing to type, such as the Diamond Net or Angle Lines jerseys, the keeper pants and shorts and the warm-up layers. Each one is produced for your order, checked against what you chose and packed for the trip.

That is why there are two parts to every delivery estimate. First come the 1-3 business days it takes to get your order ready. Then comes the 7-14 business day journey to your address. Business days are Monday to Friday; weekends and public holidays are not counted. An order placed late on a Friday evening starts its 1-3 business days on Monday.

2. How long to allow, country by country

The table below puts the two parts together. The totals are estimates based on our usual times, not dates we can promise. Parcels sometimes move faster than this and sometimes slower, especially around holidays and in bad weather.

The quick way to plan: count back up to 17 business days, a little over three calendar weeks, from the day the keeper needs the shirt. If the first match of the season, a tryout or a tournament weekend is closer than that, email us before ordering and we will tell you honestly what we can see on our side. We would rather say “that is tight” than have a young keeper turn up in a borrowed shirt.

3. What free shipping means here

Shipping is free on every order to the United States, Canada, Australia and New Zealand. There is no order minimum, so a single pair of keeper shorts ships free just like a full keeper kit. There is no coupon code to remember and no shipping line that appears at the last step. The shipping cost you see at checkout is zero, and the total you see is the total you pay for the items.

Size add-ons are part of the item price, not a shipping charge: 2XL and 3XL add $2, 4XL and 5XL add $4, and on the First & Clash pair, which is two shirts, 2XL and 3XL add $4 and 4XL and 5XL add $8. You see the exact price as soon as you pick the size button.

4. Where we deliver

We deliver to the United States, Canada, Australia and New Zealand, to home and business addresses. Orders ship from the USA. If you enter an address in another country, checkout does not offer a delivery option, because we do not have one for you yet. Please do not try to route an order through a friend’s address to reach another country; if the shirt then has to travel on, we cannot help with that second leg.

Whether a P.O. box, a parcel locker or a military address can receive your parcel depends on the delivery option shown at checkout for that address. If you are not sure, email us the address type before you order and we will check what we can.

Club and school orders are welcome too. If a coach is buying several keeper shirts for a squad, each order goes to one address. Send them to the coach, the club secretary or a team parent who is home in the day, and tell the keepers which box their shirt is in, so the Back-Up 13 does not end up in the wrong bag.

5. Duties and taxes on the way in

Our prices are in US dollars. We do not collect sales tax at checkout. Orders delivered to Canada, Australia and New Zealand cross a border, and import duties, taxes or customs fees depend on the destination country and its rules. They are set by that country, not by us, and are not part of the price you pay on sixyard.shop. If you want to know what might apply before you order, your national customs or postal service is the best source. If a parcel is held at customs, email us with your order number and we will help with the paperwork we have, such as the invoice and the item description.

6. Checking your address before you press order

Most delivery problems start with an address. Before you confirm, look once more at the street number, apartment or unit, ZIP or postal code and the name on the parcel. If you are buying for a youth keeper who lives at another address, such as a grandchild or a keeper in your club, use their address and their name, and add a note so the parcel is not refused.

Spotted a mistake after ordering? You have 24 hours to change the order, and the address is part of the order. Email us straight away with the order number and the corrected address; the Cancel or Change an Order page explains how changes work. Once the parcel is on its way, we may not be able to change where it goes, but contact us and we will see what can be done.

7. Tracking your parcel

When your order leaves us, you receive a shipping email with the tracking details we have for it. The first scan can take a day or two to appear after the parcel is handed over, so a tracking page that says “label created” or shows nothing on the first evening is normal. You can also look up your order on the Order Tracking page with your order number and the email address you used at checkout.

If you have not had a shipping email four business days after ordering, check your spam or promotions folder first. If it is not there, write to us and we will send you the details we have.

8. Orders with more than one item

A keeper kit is often several things: a jersey, the matching shorts, a pair of 3/4 pants and maybe the warm-up quarter-zip. Items in the same order usually travel together. Because each piece is made after you order, it can occasionally happen that items arrive in more than one parcel. Shipping stays free whatever happens, and if you receive one parcel and are waiting on the rest, check the shipping email or write to us and we will tell you what is still on its way.

9. When a parcel seems late, lost or damaged

Delivery estimates are estimates, and carriers have busy weeks. If your order has gone past the 8-17 business day window and tracking has stopped moving, or tracking says delivered and the parcel is nowhere to be found, email support@sixyard.shop with your order number. Tell us what tracking shows and when you last saw it change. We will look into it with you and come back with the next step.

If a parcel arrives torn or a shirt is not right when you open it, take a few photos of the packaging and the item before you throw anything away, and email them with your order number. We will help put it right. Every item can also be returned within 60 days of delivery with a free return label, as the Returns & Exchanges Policy explains.

Before you write about a “delivered” parcel, it is worth checking the usual places: a porch corner, a side gate, a neighbour, the building reception or a parcel room. Keeper bags are not the only things that get left in odd spots.

10. Planning around the keeper calendar

Keeper shirts are needed on fixed days, and those days do not move for a parcel. A few habits help:

• Tryouts and a new team: order once the team colour is known, but leave the full 17 business days. If the colour is not decided yet, the plain Clean Sheet jersey in Middle graphite stays clear of most bright kits.
• First match of the season: count back from the date, then add a few days of margin for holidays at the end of summer.
• Clash days: the second shirt is easiest to order at the same time as the first, so both travel together. See The Second Shirt.
• Holiday gifts: carriers are busiest in the weeks before the end-of-year holidays. Ordering early in that season gives the parcel room to be slow.
• Southern hemisphere seasons: keepers in Australia and New Zealand play through our northern winter months. The delivery times are the same 7-14 business days in transit, so plan from your own season dates.

11. A name and number on the back does not change the timeline

Name and number items, such as the Name & Number long-sleeve jersey, the Youth Name & Number jersey and the First & Clash pair, follow the same 1-3 business days and 7-14 business day transit as everything else. We print exactly what you type and we do not send a proof first, so the one thing that can slow an order down is a spelling question from us. Read the name back once before ticking the spelling box, and check the number with the coach, and there will be nothing to hold it up.

12. Questions about delivery

Email is our only support channel. Write to support@sixyard.shop with your order number in the subject line and a short description of what you need. We reply within 24 hours on business days. You can also start from the Help Center, read the FAQs or submit a ticket with a pre-filled subject.

Six Yard, 3468 Cedar Grove Dr, Fort Pierce, FL 34946, US. This is our business address, not a returns address or a pick-up point; returns go to the address on the free return label we send you.