Privacy Policy

Last updated:

This Privacy Policy explains what personal information Six Yard collects when you visit sixyard.shop or order a goalkeeper jersey from us, why we need it, who sees it, how long we keep it and what you can ask us to do with it. Six Yard is run from 3468 Cedar Grove Dr, Fort Pierce, FL 34946, US. A lot of our orders are placed by parents for young keepers, and some of them carry a child’s name on the back of a shirt, so we have tried to write this page plainly enough that you can see exactly where that name goes. If anything here is unclear, email support@sixyard.shop and we reply within 24 hours on business days.

Privacy in six lines

  • What we collect: the details needed to make, ship and support your order, plus the name and number you type for printing.
  • What we never do: sell or rent your personal information.
  • Payment details: handled by the payment provider at checkout, never stored by us in full.
  • Photos you email us: deleted 30 days after delivery of the order they relate to.
  • Your choices: ask to see, correct or delete your information at any time.
  • Contact: support@sixyard.shop, email only.

Who this policy covers

This policy applies to everyone who uses sixyard.shop: people browsing the shelves, people who use the corner picker on the homepage or the product pages, customers who place an order, and anyone who writes to us. It covers the website and our email support. It does not cover other websites you reach through a link from our pages, such as a carrier’s tracking page or a payment provider’s checkout window; those sites have their own privacy terms and we suggest reading them.

When this page says “we”, “us” or “Six Yard”, it means the business at the address above. When it says “you”, it means the person using the site or placing the order. If you order on behalf of someone else, for example a youth keeper on your team, you are the customer and the person who decides what details we receive.

What we collect and where it comes from

Details you give us when you order

To make and deliver a keeper shirt we need your name, email address, billing address and shipping address, the items you choose, the size and corner colour of each one, and any note you add at checkout. If you add a phone number at checkout, we keep it with the order so a carrier can reach you about the delivery if needed; we do not use it for marketing.

Personalisation text

On the Name & Number jerseys, the First & Clash pair and the youth jerseys, you type a name (up to 12 letters) and a number for the back of the shirt, and you tick a box to confirm the spelling. That text is stored with the order line, shown on your order confirmation and order emails, and passed to production so it can be printed exactly as typed. We do not send a proof before production, so the text you type is the text that gets printed. The name does not have to be a full legal name; many keepers use a surname, a nickname or a first name only, and we suggest that for younger players.

Messages and photos you send us

When you email us, we keep the message, your email address and anything you attach, so we can answer and so the next person who reads the thread knows the history. If you send photos, for example of a shirt that arrived in the wrong size or with a print you want us to look at, those photos are deleted 30 days after delivery of the order they relate to. If a question is still open at that point, we will tell you before deleting them and you can send them again if they are still needed.

Information collected automatically

Like most online stores, the site records basic technical information when you visit: your IP address, browser type, device type, the pages you open and the time of your visit. Some of this is written into server logs that help us keep the site secure and working. The cart also uses a small amount of browser storage so that the shirts you put in the bag are still there when you move to the next page.

The corner picker, clash dots and fit helper

The goal-frame picker on our homepage and product pages, the team-colour dots that grey out clashing corners, the keeper bag pair chooser and the sleeve fit helper all run inside your browser. When you tap a corner, choose your team’s colour or tick “a base layer goes under it”, nothing is sent to us and nothing is saved to an account. They are tools for choosing, not forms.

Information from service providers

The payment provider tells us whether a payment went through and gives us limited details such as the payment method type, never a full card number. Carriers send us delivery status updates for the parcel. We do not buy information about you from data brokers.

How we use your information

What each piece of information is used for
InformationUsed forNot used for
Name, email, addressesMaking, shipping and supporting your order; order and delivery emailsSelling or renting to anyone
Name and number for printingPrinting the shirt exactly as typed, showing it on your orderMarketing, public display, examples on our site
Size and corner colourMaking the right shirt; helping with exchangesProfiling you
Emails and photosAnswering your question, sorting out returns and exchangesAdvertising; photos are deleted 30 days after delivery
Technical dataKeeping the site secure, finding errors, preventing fraudBuilding advertising profiles

We also use order records to meet our accounting and legal obligations, and to handle disputes if one ever arises. We may email you about your order (confirmation, shipping, a question about your typed name if something looks unusual). We do not currently send a marketing newsletter. If that changes, we will ask for your permission first and every marketing email will carry an unsubscribe link.

If you are in a country where the law asks us to name a legal basis, we rely on: performing the contract with you (orders, delivery, support), our legitimate interests (security, fraud prevention, improving the site), legal obligations (tax and accounting records) and your consent where we ask for it.

Who we share it with

We share personal information only with the services that help us run the store, and only the part each one needs:

  • Production and fulfilment: the partner that prints and packs your keeper shirt receives the shipping name and address, the items, sizes, colours and the name and number to print.
  • Carriers: the delivery service receives the shipping name and address (and phone number if you gave one) so it can deliver the parcel and send tracking updates.
  • Payment provider: processes your payment at checkout. Online payment is not yet connected on our store; when it is, the provider will be named on our Payment Methods page and here.
  • Hosting and email: the company that hosts sixyard.shop and the service that delivers our emails process data on our behalf so the site and inbox work.

These providers may use the information only to provide their service to us. We may also disclose information if the law requires it, to protect the rights or safety of our customers or ourselves, or if the business is sold or merged, in which case the buyer would have to treat your information in line with this policy. We do not sell your personal information, and we do not share it for cross-site behavioural advertising.

Cookies and browser storage

sixyard.shop uses cookies that WooCommerce, the shop software, needs to work: one remembers what is in your cart, others keep checkout and your account session running, and some protect forms against misuse. Without them the bag would empty itself every time you open a new page. These are essential cookies and the site cannot work without them.

We have not added advertising cookies. If we ever add analytics or advertising tools, we will list them on this page by name and, where the law requires, ask for your consent before they run. You can block or delete cookies in your browser settings at any time; if you block essential cookies, the cart and checkout will stop working.

How long we keep information

Retention periods
TypeHow long
Order records (including printed name and number)As long as tax and accounting law requires
Photos you email usDeleted 30 days after delivery of the order
Support emailsAs long as they help resolve your question or a related order
Account detailsUntil you ask us to close the account, unless an order record must be kept
Server logsA limited period needed for security and error checks

Store credit, if you ever hold any, never expires, so we keep the record linked to it for as long as the credit exists. When information is no longer needed, we delete it or make it anonymous.

Young keepers and their names

Our shop is for buyers who can place an order themselves, usually adults and parents. It is not directed at children under 13, and we do not knowingly collect personal information directly from them. Youth keeper shirts are normally bought by a parent, a relative or a coach, who types the young keeper’s name and number for printing. That text is treated like any other order detail: it goes to production, it is shown on the order, and it is not published, reused or shown as an example on our site.

If you are a parent and you believe a child has sent us personal information directly, email us and we will delete it. If you would rather not have a child’s full name on record at all, use a first name or a nickname on the shirt; it prints just as well.

Keeping it safe

The whole site runs over an encrypted HTTPS connection. Access to order data is limited to the people who need it to make, ship or support your order. Payments go through the payment provider’s own systems, and we do not store full card numbers. No system is perfectly secure, but we work to protect your information and will tell you if a security problem affects your data where the law requires it.

Your rights and how to use them

Depending on where you live, you may have the right to:

  • see the personal information we hold about you;
  • correct anything that is wrong, such as a misspelled address;
  • ask us to delete your information, unless we must keep an order record by law;
  • receive a copy of your information in a portable format;
  • object to or restrict some uses, or withdraw consent you gave;
  • opt out of any sale or sharing of personal information (we do not sell or share it for advertising).

To make a request, email support@sixyard.shop from the address you used for the order, and say what you would like us to do. We may ask a question to confirm it is really you before we change or release anything. We reply within the time the law gives us, and we never treat you differently for asking.

Please note that once a shirt has gone to production, the name and number on it cannot be changed through a privacy request; changes to an order are possible within 24 hours of ordering, as explained on our Cancel or Change an Order page.

Visitors outside the United States

We sell to the United States, Canada, Australia and New Zealand, and the store ships from the USA. If you order from outside the United States, your information is processed in the United States and possibly in other countries where our service providers operate. Where the law requires safeguards for such transfers, we rely on the safeguards our providers offer.

Changes to this policy

We will update this page when the way we handle information changes, for example when online payment is connected and the provider is named, or if we ever add analytics. The “Last updated” date at the top shows the latest version. If a change is significant, we will also put a short notice on the site.

Questions and requests

Write to support@sixyard.shop. Postal address: Six Yard, 3468 Cedar Grove Dr, Fort Pierce, FL 34946, US. Related pages: Terms of Service, Payment Methods, Contact Us and FAQs.